Wednesday, September 21, 2011

VMware : Grey Screen on vm console + cannot remote

Damn! What a tiresome yesterday night.
Yesterday i have worked from 7pm and comes off at 7am today morning.
I've encountered gray screen on one vm server. Server happens could not be accessed remotely which i suggested earlier it might lies on snapshot had taken much spaces in datastorage.
However, it is not.
There is anything significant found when i checked the task\event. Absolutely inaccessible even to vm console makes me wonder despite rebooted it twice.
Tried moved the vm to another host, but same thing happens.
Rebooted again and using safe mode but still the vm server has not respond as what i expect it should be.
What should be the reason?
Tried to fix it in hours but did not have a go and to save my ass off i had informed my team about this issue and later on my team had escalated this to Service Duty Manager along with the server owner.
Any advise on this issue?

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